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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Pamela Switalski

Pamela Switalski

October 11, 2024

5  out of  5
rating by Pamela Switalski
"After having been with Allstate for over 30 years, the significant policy cost increases became too much to take. I found Sean Dunnigan's State Farm (SF) agency near me. I worked with Jacob (yep, Jake from State Farm ;) ) and he was so very helpful. I was able to maintain mostly the same coverages at significantly lower cost. Previously, my 1/2 year auto policy cost was $850 and after two SF renewals which included slight increases my auto policy cost is $358....that's about $1000/year saving. Jacob is very responsive and so is Sean. Very happy I made the switch."
We responded:
"Pamela, Thank you for sharing your experience! I'm glad Jacob was able to assist you in finding a more affordable policy while maintaining your coverage. It's wonderful to know that you're saving significantly on your auto policy. Our team, including Jacob, is always here to provide responsive and helpful service. If you have any further questions or need assistance, don't hesitate to reach out. - Sean Dunnigan - State Farm Insurance Agent, Libertyville, IL"
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Tim Slattery

August 6, 2024

5  out of  5
rating by Tim Slattery
"Amazing service!! Jacob and Kassandra helped me switch over and saved me money and they made it seamless and made sure I had the coverage I needed!"
We responded:
"Hey Tim! Thanks a lot for the awesome review! I'm glad Jacob and Kassandra could help you switch over and save money while making sure you had the coverage you needed. If you need anything else, we're here for you! - Sean Dunnigan - State Farm Insurance Agent, Libertyville, IL"
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julie ruiz

July 24, 2024

5  out of  5
rating by julie ruiz
"My husband and I have been State Farm customers for five years and are very satisfied with the service. We definitely would recommend!"
We responded:
"Hey Julie, thanks so much for the awesome review! I'm really glad you and your husband are satisfied with our service. We appreciate your recommendation and look forward to continuing to serve you! - Sean Dunnigan - State Farm Insurance Agent, Libertyville, IL"
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Austin

July 24, 2024

5  out of  5
rating by Austin
"Kassandra and Jacob are always great to work with!"
We responded:
"Austin, we appreciate your kind praise for Kassandra and Jacob! They are great team members, and we are pleased that their assistance with your insurance needs always leaves you as a satisfied customer! Our team is always here for you! - Sean Dunnigan - State Farm Insurance Agent"
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Jonathan Goetz

November 21, 2023

5  out of  5
rating by Jonathan Goetz
"Great experiences! Very responsive team and helpful with every request. I highly recommend this agency team."
We responded:
"Jonathan, thank you for the wonderful review. We appreciate you and the opportunity to help you with your insurance needs. Thank you for being a part of our State Farm family!"
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Brook Schenck

August 15, 2023

5  out of  5
rating by Brook Schenck
"Sean and Jacob are the best!"
We responded:
"Brook, thank you! We appreciate your trust in us to take care of your insurance policies."
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Danielle Covert

February 1, 2023

5  out of  5
rating by Danielle Covert
"It’s sad when you face a situation where your insurance provider representative is unresponsive, doesn’t value your business, and doesn’t take time to ensure you understand details pertaining to an important choice like insurance. I requested for a new State Farm representative, as I know State Farm is a great insurance provider. I was newly assigned to Sean Dunnigan’s office and my outlook on insurance completely changed for the better. Jacob is so extremely helpful and has guided myself and my husband through a lot of decisions when approaching insurance. He is such a pleasure to speak to when anything is needed, or questions come up. He is extremely patient, responsive, and reliable, which is something we craved after our prior representative history. He’s also very knowledgeable and we trust him wholeheartedly. If you need a dedicated, trustworthy, and honest representative, Sean Dunnigan and his team (specifically Jacob) are top notch!"
We responded:
"Thank you, Danielle, for the amazing review! Our team works hard to provide an excellent insurance experience, and we are thrilled to hear our team delivered for your family's insurance policies! We are lucky to have hard-working team members, like Jacob, who make sure our customers can make the right choice for their coverage. Thank you for trusting us with your insurance needs!"
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Korie Brown

January 9, 2023

5  out of  5
rating by Korie Brown
"Sean's office has been incredible over the many years we've been with State Farm. They've helped us with everything from leveraging our renter's insurance when we had a fire in 2014 to helping us select the best home owner's package when we bought our first house. Jacob is incredibly responsive and great to work with, any time we need anything he's there to help."
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michele ravara

September 7, 2022

5  out of  5
rating by michele ravara
"Jacob Nieves has been proactive, effective, responsive. I couldn't be happier about how he helped me. I definitely recommend him"
We responded:
"Thanks Michele for your kind words about my office manager, Jacob. I am certainly glad that he was able to provide personalized service. Please let us know if we can help with any of your other insurance needs in the future."
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Lincoln Lounsbury

August 10, 2022

5  out of  5
rating by Lincoln Lounsbury
"Jacob has been really great answering all my questions after I switched from my old insurance company."
We responded:
"We appreciate your kind words and we are glad we were able to provide you personalized service and save you some money on your home and auto insurance. Please let us know if we can help with anything else. Keep in mind that we can insure personal articles like musical instruments, jewelry and artwork."
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Sam Kendall

April 26, 2022

5  out of  5
rating by Sam Kendall
"I moved to Illinois from out of state with State Farm. I've had the pleasure of working with Jacob L Nieves of Sean Dunnigan - State Farm Insurance Agent as I moved pieces over to be in Illinois, purchased a house, and changed around multiple insurance pieces. It has always been a pleasure to work with Jacob, he is responsive, knowledgeable, and able to move quickly when something comes up that needs to be reviewed."
We responded:
"Thanks Sam! We are happy we were able to assist you with your relocation and moving your insurance policies to Illinois. Welcome!"
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Ashley Eckhart

October 24, 2021

5  out of  5
rating by Ashley Eckhart
"We recently switched to this office and couldn't be happier! I highly recommend them!!!"
We responded:
"Thank you for this review. We appreciate you allowing us to assist you with your home insurance and auto insurance."
Profile photo of Dan Agemura

Dan Agemura

August 12, 2021

5  out of  5
rating by Dan Agemura
"Jacob Nieves is excellent in taking care of his clients for Sean Dunnigan. He is always available to answer questions or concerns. He is very efficient and worked with me for solutions. Excellent in customer service."
We responded:
"Thank you for the kind words. We appreciate your business. Please let us know if we can help with any other insurance needs."
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Donald Hubbartt

March 23, 2021

5  out of  5
rating by Donald Hubbartt
"This place is great"
We responded:
"Thank you for the positive feedback, Donald!"
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Pamela Fantus

February 19, 2021

5  out of  5
rating by Pamela Fantus
"I have been very pleased with the services provided by Sean, Jacob, and other staff. Any time I email with a question or need they email back in a timely fashion. I also was pleased to see some of our polices renewal rates were reduced. To me this shows that our agent is reviewing our polices frequently to give us the best rates possible."
We responded:
"Pamela, Thank you so much for the great review. We are happy to help you and your family with your Insurance needs and we are always happy to answer any questions you may have."
Profile photo of Maxim Thatcher

Maxim Thatcher

December 10, 2020

5  out of  5
rating by Maxim Thatcher
"Best prices and professionalism all around. Answering all questions and they made sure we knew exactly what was on our policy. Also I saved a lot and the comparison of other policies such as progressive was more expensive and not as nearly as good on coverage so this is a no brainer. They are also there for you and works one on one with you. Thank you Jacob and Sean!!"
We responded:
"Thank you for the wonderful review, Maxim! We are honored to have earned your business and your trust with your insurance needs! We strive to provide you with the customer care you deserve and look forward to helping you with your insurance needs for years to come!"
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Mindi Newman

November 18, 2020

5  out of  5
rating by Mindi Newman
"Excellent knowledgeable staff!!!"
We responded:
"Thank you for the wonderful 5 star review and your kind words about our team, Mindi! It is always a pleasure to be able to assist you with any of your insurance questions or needs. We are here to help protect you and bring you peace of mind!"
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Richard Unger

November 16, 2020

5  out of  5
rating by Richard Unger
"Jacob Nieves went above and beyond to help me connect to my claim adjuster whom I was having trouble getting a hold of. I recently had a garage fire and from the time I reported it (It was Jacob who took the initial report)he has assisted me in so many helpful ways and made me feel completely at ease. When he says he is going to do something, he does it immediately and thoroughly. Jacob is a breath of fresh air in today’s business world dealing with customers. He always gets back to you and follows up with emails. This guy is a treasure for State Farm. He works at the Sean Dunnigan State Farm agency in Grayslake, Illinois."
We responded:
"Thank you for this wonderful review and for your kind words about Jacob! It really does mean the world to us to know we were able to give you peace of mind during a difficult time. Jacob strives to provide you with great customer service and we thank you for taking the time to recognize his efforts to assist you with your claim, Richard! We are honored to have earned your business and we look forward to helping you with your insurance needs for years to come!"
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Pamela Schmidt

August 17, 2020

5  out of  5
rating by Pamela Schmidt
"Sean's agency is top notch! I have usually dealt with Jacob Nieves. He is always helpful, friendly and follows up with any issues. I have moved to TN so I won't be using Sean's office any longer. I can only hope my new State Farm agency will be as great! Thanks to everyone at Sean's office for fantastic service for the past 20 plus years!"
We responded:
"Thank you so much for your kind words. We pride ourselves in educating our clients in all aspects of insurance, as we believe to the most important aspect of our job. We're honored to have earned your business."
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Olli

June 28, 2020

5  out of  5
rating by Olli
"Sean provides excellent service! Not only did he explain everything very patiently despite on our lack of English and helped us to get the best offer but also was so attentive and even sent me a greeting card on birthday (when most of my friends forgot)! When we decided to move to another state he ensured us they he would help our future StateFarm agent to transfer all settings without any problems and delays and did it. Highly recommended!"
We responded:
"We are honored to have earned your business for many years. As always, never hesitate to contact us for all your insurance needs like Auto, Home, Life, and Retirement, we're here to help protect you and give you a piece of mind!"
Profile photo of Phoebe McCorkindale

Phoebe McCorkindale

June 26, 2020

5  out of  5
rating by Phoebe McCorkindale
"We've been very happy with their service. Thanks Jacob and Co!"
We responded:
"Thank you, Phoebe! We appreciate your business and the positive feedback!"
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Dazzle Artists

June 24, 2020

5  out of  5
rating by Dazzle Artists
"Great service! Quick replies, love my gap coverage and they offer vehicle financing as well as home owners. Also use it for our company vehicles. One stop shop!"
We responded:
"Thank you for the great review!"
Profile photo of Tamara Skwierczynski

Tamara Skwierczynski

June 20, 2020

5  out of  5
rating by Tamara Skwierczynski
"Sean and Jacob were very responsive and took time to answer our questions as we navigated through the aftermath of a car accident. This was especially important during this time when unforeseen events can cause more anxiety and it was greatly appreciated."
We responded:
"Thank you, Tamara!"
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Lola Madison

March 17, 2020

5  out of  5
rating by Lola Madison
"My agent Jacob is very knowledgeable and has always been very helpful! I’m very happy with having State Farm and compared to other insurance agencies State Farm has the best prices and coverage!!! If you haven’t already switch to state farm!"
We responded:
"Lola, Thank you for taking the time to leave us a great review."
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Adam Lysiak

March 11, 2020

5  out of  5
rating by Adam Lysiak
"I highly recommend doing business with Sean’s State Farm branch. They never fail to answer my questions or get back to me promptly if they need to look into a matter further. I normally deal with Jacob with any concerns I have and it’s safe to say he always gets it done for me. The 5 stars review they got from me wasn’t given it was earned. Thanks Adam"
We responded:
"Adam, Thank you for the great review and recommending our agency to others."